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Why Process Map?

May 5, 2022 12:15:29 PM

A picture is worth a thousand words. Many of us are very visual people.

Process Maps make visible the process flow from a client/customer perspective. Process flow includes the flow of documents, material, and information.

Process Maps can give us a strategic level of detail that tells what is happening.

Once mapped, the documented processes can be reviewed step-by-step to discover critical items: 

  • Where we lack information
  • Where we need clarification on a process
  • Input/output requirements

IIf better results are needed, the process map allows us to find ways that the process can be improved to be more effective. The “redesigned” map that is created is called the Future State Process Map—the strategic plan of where we want the process to be in the near future.

Ready to map your process? Here is a simple 5-Step method to create your Process Maps:


Want to talk through the steps to get started? Give me a call.


Leigh Ann Schildmeier
Written by Leigh Ann Schildmeier

Leigh Ann Schildmeier specializes in implementing continuous improvement and risk mitigation strategies that help clients increase efficiency, improve quality and service, and increase profits. A frequent speaker and coach on process improvement topics, she is a certified Lean Practitioner, a Six Sigma Black Belt, and a Kata Coach with more than 20 years of experience across a range of industries, including healthcare, finance, and manufacturing. Leigh Ann is the founder and president of Park Avenue Solutions, a business process improvement consulting firm that works to empower excellence in businesses and teams.



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